Privacy Policy for Flex By Fitness First LK

At Flex By Fitness First LK, we are committed to protecting the privacy and personal information of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect the information provided to us when you interact with our website, services, and products. By accessing or using our services, you acknowledge and agree to the practices described in this policy.

1. Information We Collect:

  • Personal Information: We may collect personal information such as your name, email address, phone number, and address when you make a purchase, subscribe to our newsletter, or interact with our website.
  • Payment Information: When you make a purchase, we collect payment-related information necessary to process your transaction securely.
  • Log Data: Our servers automatically record certain information, such as your IP address, browser type, referring/exit pages, and other usage information when you visit our website.
  • Cookies: We use cookies and similar technologies to enhance your browsing experience and collect information about how you use our website.

2. Use of Information:

  • We use the information collected to provide, maintain, and improve our services, including processing orders, personalizing content, and communicating with you.
  • Your personal information may be used for marketing purposes, such as sending you promotional materials or special offers, but only if you have given your consent.
  • We may use aggregated and anonymized data for statistical analysis, research, and marketing purposes.

3. Information Sharing:

  • We do not sell, trade, or rent your personal information to third parties without your consent.
  • We will not share your personal information with any third parties, except as necessary to provide the services you have requested from us.
  • We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors or shipping companies. These service providers are obligated to keep your information confidential and secure.
  • We may disclose your information if required by law, regulation, legal process, or governmental request.

4. Data Security:

  • We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
  • While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.

5. Your Rights:

  • You have the right to access, correct, update, or delete your personal information. You can do so by contacting us directly.
  • You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our emails.

6. Changes to the Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on our website.

If there are any questions regarding this privacy policy, you may contact us using the information below.

Flexx by Fitness First LK

42, Maitland Crescent, Colombo 00700

0112 695 331

[email protected]

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